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Privacy Policy

Privacy policy for rail enquiries, B2B registrations, callback requests and analytics consent.

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Applies to Swiss rail enquiries
Final supplier terms control bookings
No official endorsement claim
Support available by WhatsApp

What enquiry data is collected

The site may collect name, email, phone, WhatsApp number, travel dates, passenger counts, city plans, luggage notes and rail or private-transfer preferences so the Rail Desk can prepare a quote.

How the data is used

Enquiry data is used for fare verification, itinerary planning, WhatsApp/email communication, B2B follow-up, booking records and service improvement. It is not used to claim official Swiss transport endorsement.

Retention and support

Booking records may be retained for operational, accounting and customer-support reasons. Travellers can contact SwissTourCompany to correct or update enquiry details.

FAQs

Questions Indian travellers ask before booking

Why does the site ask for passenger counts?

Passenger counts are needed to check adult, youth, senior, child and infant eligibility, fare rows and Swiss Family Card handling.

Is WhatsApp data used for booking support?

Yes. WhatsApp details may be used to clarify itinerary, fare, reservation and payment steps for the same enquiry.

Can enquiry details be corrected?

Yes. Travellers can contact SwissTourCompany to correct name, date, passenger or route details before ticketing.

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